SANDRILITO ABOGADA; LAURENCE USONA. Early Warning System of Attrition in the BPO Industry Using Machine Learning Classification Models. Journal of Artificial Intelligence,Machine Learning and Neural Network , [S. l.], v. 4, n. 03, p. 18–30, 2024. DOI: 10.55529/jaimlnn.43.18.30. Disponível em: https://journal.hmjournals.com/index.php/JAIMLNN/article/view/3799. Acesso em: 13 jul. 2025.