Syed Salman and Dr. Chaya R (2026) “Customer satisfaction in ai-enabled banking: the roles of preferred banking mode and digital literacy”, Journal of Corporate Finance Management and Banking System, 6(1), pp. 23–34. Available at: https://journal.hmjournals.com/index.php/JCFMBS/article/view/6054 (Accessed: 11 February 2026).