Journal of Multidisciplinary Cases (JMC) ISSN 2799-0990

Perception of the Jeepney Drivers on the Jeepney Modernization in Indang, Cavite

Jayson C. Savilla — 2024-04-01

This study focused into jeepney drivers' perceptions in Indang, Cavite regarding the impact of jeepney modernization on terms of financial needs, individuality, and work opportunities. It includes demographic profiling of the participants in terms of age, sex, work experiences, and jeepney driver’s ownership. The survey questionnaire is divided into three categories which is financial needs, individuality, and work opportunities. It used a 4-point Likert Scale to get the perception of the jeepney drivers regarding the jeepney modernization in each category. After the survey has done the researchers measured first the median of ungrouped data of each question and category to see the overall perception. It showed significant disagreement among jeepney drivers regarding financial needs and work opportunities, but agreement on individuality. The researchers used the Friedmann Test and Wilcoxon Signed Rank Test to see if their significant differences exist as a group or as a pair category. As per result of Friedmann Test it shows the three categories stated doesn’t affect each other as a group of three. When it comes to Wilcoxon results rejected the null hypothesis, indicating a significant difference in perceptions of jeepney modernization categories. Overall, drivers disagreed on the entire program, opposing its implementation. To address jeepney modernization concerns effectively, recommendations include a thorough quantitative survey, financial impact assessment, analysis of post-modernization employment changes, monitoring public sentiment, comparing drivers' perceptions over time, engaging key stakeholders, using age frequency distribution, and adopting a mixedmethods approach. These suggestions aim to provide valuable insights, aid issue resolution, identify improvements, and support drivers through the modernization process. In summary, this study highlights varied impacts of jeepney modernization on driver perceptions. Despite potential benefits, significant opposition persists, particularly from drivers who view their profession as more than a job, investing time and energy into the world of jeepneys.

Chromatic Wavelengths Luminescence: It’s Impact to Growth Response of Tsitsirika (Catharanthus Roseus)

Orvin A. Lobitos — 2024-04-01

This study seeks to analyze the complex interactions between color psychology, lighting technology, and the cultivation of Tsitsirika (Catharanthus roseus) in the Philippine agricultural environment. The study is organized around three main goals: first, to investigate the effect of several LED wavelengths, specifically red, blue, and green, on the overall growth parameters of Tsitsirika. Second, it intends to conduct a rigorous comparative analysis, carefully comparing the development patterns shown by various colored LEDs to those detected in natural solar irradiation. This comprehensive analysis seeks to identify significant differences and explain potential benefits or drawbacks related with the use of artificial lighting. Ultimately, the study aims to explain the physiological characteristics induced by red, blue, and green LED wavelengths on Tsitsirika, revealing their subtle effects on the plant's physiological and morphological aspects, including leaf pigmentation and stomatal behavior. By thoroughly addressing these objectives, this study hopes to provide nuanced and academically valuable insights on the prudent application of color psychology and lighting technology, ultimately influencing optimal cultivation practices for Tsitsirika. This scholarly endeavor is positioned to support sustainable and efficient agricultural practices, not just in the Philippines but also with potential for broader application.

Effect of Service Quality on Customer Satisfaction: The Case of Ethiopian Electric Utility in South Western Region.

Tagay Mengesha Woldemichael — 2024-04-13

This study aimed to evaluate the impact of service quality on customer satisfaction in selected customer service centers within the southwestern region's electric utility sector. A combination of descriptive and explanatory research designs utilizing both qualitative and quantitative methodologies was employed. The study's population consisted of 37,258 customers across four customer service centers, with a sample size of 396 respondents, of which 389 completed and returned the questionnaires. A multistage sampling technique was utilized for sample selection, and data collection was performed through interviews and questionnaires. The collected data was analyzed using SPSS 25, employing descriptive and inferential statistical analyses, including frequency, percentage, mean calculations, Pearson correlations, and multiple linear regressions to ascertain the causal relationship between service quality and customer satisfaction. The study's findings revealed that responsiveness was the service quality dimension exerting the most significant influence on customer satisfaction. Additionally, all service quality coefficients associated with customer satisfaction demonstrated positive and statistically significant correlations. Therefore, enhancing responsiveness and continuous improvement initiatives are critical factors to enhance overall customer satisfaction levels. Furthermore, the study determined that all five service quality dimensions (Tangibility, Reliability, Responsiveness, Assurance, and Empathy) positively and significantly influenced customer satisfaction. Consequently, it is recommended that managers and employees within the Ethiopian Electric Utility should actively collaborate to enhance service quality levels, consequently elevating customer satisfaction levels.

Beyond Efficiency: The Strategic Role of Project Managers in an Automated World

Ayush Kumar Ojha — 2024-04-19

The rise of automation in project execution raises a critical question: will project managers become obsolete? This paper argues against that notion, positing a shift in their role from efficiency-driven task management to strategic leadership. We explore how automation while streamlining routine tasks, creates new challenges: navigating complex integrations, ensuring data integrity, and managing human-machine collaboration. The paper delves into the evolving skillset required for project managers to thrive in this automated landscape. This includes strategic planning, risk mitigation for unforeseen technical issues, and fostering a culture of innovation to leverage automation effectively. By embracing these strategic responsibilities, project managers can become vital change agents, ensuring projects not only meet deadlines and budgets but also achieve their full potential in an increasingly automated world.

Human Capital Development and Financial Performance of Deposit Money Banks in Nigeria

Eke Promise — 2024-04-22

The study determined the relationship between human capital development and financial performance of deposit money banks in Nigeria using an ex-post-facto research design. The 22 listed commercial banks in Nigeria are our population. The sample size of this study was two listed commercial banks in Nigeria, obtained using the purposive sampling technique, spanning 2010 to 2022. These 2 banks (Fidelity Bank and UBA) have the required up-to-date information needed by the researcher. Secondary data obtained from the Nigerian exchange group were analysed using multiple regression. The study revealed that a significant relationship exists between human capital development and the financial performance of DMBs in Nigeria. Hence, the researcher concluded that a significant relationship exists between human capital development and financial performance of DMBs in Nigeria. The researcher further suggested that deposit money banks in Nigeria should develop customised financial training programmes that align with their specific needs and objectives. Also, the management should offer competitive compensation packages and benefits to attract and retain top talent in the industry to boost profitability. More so, policymakers should implement skill-based pay scales because this could incentivize employees to acquire additional skills and expertise that directly benefit the bank's operations.