Journal of Multidisciplinary Cases (JMC) ISSN 2799-0990 https://journal.hmjournals.com/index.php/JMC <p>The <strong>Journal of Multidisciplinary Cases (JMC) </strong>having<strong>ISSN 2799-0990 </strong>is a double-blind, peer-reviewed, open access journal that provides publication of articles in all areas . The objective of this journal is to provide a veritable platform for scientists and researchers all over the world to promote, share, and discuss a variety of innovative ideas and developments in all aspects of <strong>various fields</strong>.</p> HM Journals en-US Journal of Multidisciplinary Cases (JMC) ISSN 2799-0990 2799-0990 Effect of Net Interest Margin on Financial Performance of Deposit Money Banks in Nigeria https://journal.hmjournals.com/index.php/JMC/article/view/4300 <p>The study investigated the effect of net interest margin on financial performance of deposit money banks in Nigeria. The researcher developed four specific objectives, four research questions and four hypotheses that guided the study. The research design employed was ex post facto. This design is selected and implemented due to the researcher's lack of control over the various elements of the design. The data for this study is preexisting, therefore it is utilized for a secondary data analysis. The study's population comprised twenty-two (22) designated deposit money banks in Nigeria. This study employed the judgmental sampling technique. The sample size is made up of two (2) DMBs which includes United Bank for Africa Plc, Fidelity. The data for this study were obtained from the published financial statements of the chosen publicly traded deposit money banks in Nigeria. This study employed an estimated technique that involved the use of descriptive statistics and Ordinary Least Squares (OLS) regression analysis. The E-view-9 software was utilized to carry out the analysis. The study established that net interest margin is statistically significant and has a positive effect on operating income (OI). The researchers suggested that Banks should monitor and manage the duration gap between assets and liabilities, considering potential interest rate changes and the bank's risk appetite. Banks should explore opportunities to diversify income sources by offering a broader range of financial products and services, such as wealth management, insurance, and asset management.</p> Eke Promise Achoronye Charles Chidi Ekeamadi Joyce Kelechi Odukwu Victory Chika Copyright (c) 2024 Authors https://creativecommons.org/licenses/by/4.0/ 2024-06-04 2024-06-04 4 4 1 11 10.55529/jmc.44.1.11 The Role of the Balanced Scorecard in Strategic Cost Management and Strategic Performance Evaluation (An Applied Study in the Middle East Investment Bank) https://journal.hmjournals.com/index.php/JMC/article/view/4301 <p>The balanced score card technique is among the modern strategic techniques in the field of cost and administration that aims to evaluate the strategic performance of economic units due to their reliance on financial and non-financial indicators. Therefore, this research aims to highlight the role of the balanced scorecard technique in evaluating strategic performance compared to the traditional systems that are used in this field, as the latter rely on financial indicators only. The research reached a number of conclusions, the most important of which is that the balanced scorecard technique plays a major role in evaluating strategic performance, surpassing the performance evaluation process that is carried out under traditional systems related to this matter, whose scope of work is narrow because it relies only on financial indicators. Therefore, the most important recommendations of the research indicate the importance of the balanced score card technique in evaluating strategic performance in light of the developments taking place in business. The Iraqi economic units suffer from a lack of interest in applying modern techniques related to cost and administrative accounting, including the balanced score card.</p> Bushra Hamid Hasan Alosami Miaad Abdulkadhim Jard AL-Kefari Yasir Majeed Dahdooh Copyright (c) 2024 Authors https://creativecommons.org/licenses/by/4.0/ 2024-06-04 2024-06-04 4 4 12 22 10.55529/jmc.44.12.22 Analysis of the Implementation of Working Capital Management on Company Profitability https://journal.hmjournals.com/index.php/JMC/article/view/4302 <p>Every company must develop its competitive advantage in order to survive and advance the company. One of the advantages that companies need to develop is the company's financial performance. One component that is very important for company performance is working capital management. This is because working capital management such as working capital turnover and cash turnover influences the company's profitability. The purpose of this research is to analyze implementation of working capital management on company profitability. The dependent variable is company profitability. The independent variables are working capital turnover and cash turnover. The object of this research is PT. W Standard Indonesia, from company financial data from 2019 to 2022. Data analysis in this research uses multiple regression analysis. The research results show that working capital turnover has a significant effect on company profitability. Cash turnover has a significant effect on company profitability.</p> Victor Pattiasina Andarias Patiran Yohanes Marani Milcha Handayani Tammubua La Ode Marihi Copyright (c) 2024 Authors https://creativecommons.org/licenses/by/4.0/ 2024-06-04 2024-06-04 4 4 23 29 10.55529/jmc.44.23.29 Promoting Work-Life Balance through Flexible Work Arrangements: A Multigenerational Analysis https://journal.hmjournals.com/index.php/JMC/article/view/4303 <p>This research delves into the multifaceted relationship between flexible work arrangements (FWAs) and work-life balance within a multigenerational workforce. We conduct a granular analysis of how Traditionalists (born before 1946), Baby Boomers (1946 1964), Generation X (1965-1980), Millennials (1981-1996), and Generation Z (1997-2012) perceive and value FWAs. The paper meticulously examines how specific FWA options, including compressed workweeks (scheduling full-time hours over fewer days), remote work (performing duties from a non-office location), and flexible hours (adjusting start and end times), can contribute to enhanced well-being and productivity for employees across the age spectrum. By gaining a nuanced understanding of the multigenerational perspective on FWAs, organizations can design targeted strategies to promote work-life balance, ultimately fostering a more engaged and thriving workforce.</p> Ayush Kumar Ojha Copyright (c) 2024 Authors https://creativecommons.org/licenses/by/4.0/ 2024-06-04 2024-06-04 4 4 30 40 10.55529/jmc.44.30.40 Effect of Service Quality on Repurchase Intention through Customer Satisfaction as an Intervening Variable https://journal.hmjournals.com/index.php/JMC/article/view/4307 <p><strong><em>This research aims to analyze the effect of service quality on repurchase intention through customer satisfaction as an intervening variable at Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, Padangsidimpuan City. The research used in this research is associative research. The population in this study were customers of Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, and Padangsidimpuan City, the number of whom is unknown. By calculating the number of indicators as 17 times 7, the sample size for this study was 119 people. In this research, the data analysis method used is structural equation modeling-partial least squares (SEM-PLS) using SmartPLS software. Based on the research results show that service quality has a positive and significant effect on customer satisfaction at Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, and Padangsidimpuan City. Service quality has a positive and significant effect on repurchase intention at Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, and Padangsidimpuan City. Customer satisfaction has a positive and significant effect on repurchase intention at Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, and Padangsidimpuan City. Service quality has a significant effect on repurchase intention through customer satisfaction at Public Fuel Filling Station Number 13227108, Jalan Jenderal Besar A. H. Nasution, Padangsidimpuan Batunadua District, and Padangsidimpuan City.</em></strong></p> Rahmat Kurnia Batubara Yeni Absah Vivi Gusrini Rahmadani Pohan Copyright (c) 2024 Authors https://creativecommons.org/licenses/by/4.0/ 2024-06-04 2024-06-04 4 4 41 49 10.55529/jmc.44.41.49