Effect of Organizational Citizenship Behavior on Performance of Nurses in Tertiary Healthcare Facilities in Benue State, Nigeria

Abstract

This study is an investigation into the effect of organizational citizenship behaviour (OCB) on performance of nurses in the public health sector in Benue State, Nigeria with particular focus on nurse in the tertiary healthcare facilities in Benue State. The specific objectives of this study were to examine, evaluate, ascertain, determine and establish the effect of altruism, civic virtue, conscientiousness, courtesy and sportsmanship on task and contextual performance of nurses in tertiary healthcare facilities in Benue State, Nigeria. A descriptive research design using survey method is adopted and used in this study. The population of study the comprised 587 nurses from Benue State University Teaching Hospital Makurdi and Federal Medical Centre Makurdi. 238 nurses were sampled through Taro Yamene’s. Data were analyzed using multiple regression analysis with the aid of SPSS The findings from this study indicated that there was an established effect of all the dimensions of organizational citizenship behaviour on performance of nurses working in tertiary healthcare facilities in Benue State, Nigeria. Some recommendations were made in line with the findings.