The Unseen Toll: Physicians Burnout at Square Hospitals Ltd

Dr. Farzana Nazera; Dr. Mahaaganapathy  Dass; Dr. Mohamed  Kaisarul Haq; Kazi  Tanvir

doi:10.55529/jnrpsp.36.11.18

Authors

Dr. Farzana Nazera Post-Doctoral Fellow, Jesselton University College, Sabah, Malaysia.
Dr. Mahaaganapathy Dass Associate Professor and Chief Executive Officer, Limkokwing Executive Leadership College Sdn Bhd, Limkokwing University of Creative Technology, Cyberjaya, Malaysia.
Dr. Mohamed Kaisarul Haq Adjunct Teacher in Management, Cape Breton University, Nova Scotia, Canada; Adjunct Professor in Management; Post-Doctoral Fellow, Jesselton University College, Sabah, Malaysia.
Kazi Tanvir Department of Mathematics,School of Advanced Sciences (SAS), Vellore Institute of Technology, Vellore, Tamil Nadu, India.

Keywords:

Burnout, Bangladesh, Physicians, Workload, Working Hours, Working Environment.

Abstract

In the modern era, burnout has emerged as a major problem in the healthcare industry, especially among physicians who face significant stress due to its inherent constraints and unknowns. It is described in three ways in this study. It includes Workload (WL), working environment (WE), and working hours (WH); these all lead to burnout in the Bangladesh context. During the months of May and June 2022, quantitative techniques were employed to gather primary data for this study. To conduct this study, 100 physicians were surveyed about their experiences at Square Hospital Ltd. in Dhaka, Bangladesh. Survey questionnaires all follow a certain structure. A 30-item structured survey was designed according to the Bangladeshi context. The findings present a moderate positive correlation between physicians' burnout and influencing factors of workload, working environment and working hours in Square Hospital Ltd, Bangladesh. This study shows that physicians are overloaded with their job responsibilities, and Square Hospital Ltd's burnout is highly affected. In addition, this burnout affects the quality of a physician's services.