Ensuring the Quality of Maternity and Child Care Services in Primary Health Care Centers

Abstract

Assess the existing quality assurance protocols for maternity and child care services at Al-Tale' a Primary Health Care Center in Al-Diwaniyah Governorate, and ascertain the demographic characteristics of the study participants. A descriptive study was done from January 6, 2024, to June 9, 2024, using a simple random sample of 60 respondents obtained by likely sampling approaches. The sample consisted of providers who offer maternity and child care services. The data were gathered utilizing the Quality Assurance Tool sanctioned by the Iraqi Ministry of Health. The data were gathered using questionnaires and interviews as methods of data gathering. Furthermore, data from several sources were utilized to enhance the availability of information regarding the study sample. The interviews were carried out with the staff members of Al-Tale' primary health care clinics, with each interview having a duration of 5 to 10 minutes. Data collection commenced on January 6, 2024, and concluded on June 9, 2024. The data was analysed using methods for descriptive statistical analysis. The survey revealed that the primary health care centers had a low rate of individuals availing the service. The primary factor contributing to this problem was a shortage of healthcare professionals and support staff, coupled with an inadequate distribution of nursing personnel. The study suggests that the number of primary health care centers should be increased in proportion to the people that will benefit from them within a specific area. Furthermore, it proposes that the Ministry of Health and the Ministry of Higher Education, in conjunction with educational institutions, work together to create a carefully planned strategy to meet the staffing needs of these facilities