Effect of Perceived Organizational Support and Organizational Culture on Employee Performance Mediated by Employee Engagement at PT PLN IP UBP Cilegon

Abstract

This study intends to analyze and test the effect of perceived organizational support and organizational culture on employee performance mediated by employee engagement. The method used in this study is quantitative descriptive with a causality approach. PT PLN IP UBP Cilegon is the object of this study with a population of 97 people. The sampling technique in the study was stratified proportional random sampling and a sample of 80 respondents was obtained. Respondents' answers to the questionnaire were measured using a scale of 1-10. Data analysis used the help of SmartPLS 4 software. The results of the study stated that perceived organizational support did not affect employee performance, organizational culture affected employee performance, perceived organizational support did not affect employee engagement, organizational culture affected employee engagement, employee engagement affected employee performance, employee engagement was unable to mediate perceived organizational support on employee performance, and employee engagement mediated the relationship between perceived organizational support and employee performance.