Comparative Analysis of Digital Wallet Usage of Millennials and Generation Z

Abstract

Today, the development of the digital world is so rapid, that humans have found many new tools and innovations to make daily activities easier. One of them is in buying and selling transactions. When you want to make a payment, you have a digital wallet, commonly called an electronic wallet (e-wallet). This research aims to analyze comparative analysis of digital wallet usage of millennials and generation Z. This type of research uses descriptive. Data collection in this study uses secondary data. Data analysis in this study uses comparative analysis. Research results show that digital wallet usage is an electronic service used to store payment instrument data. The instrument can be a payment card or electronic money, which allows users to make payment transactions. The advantage of using a digital wallet is convenience with digital wallet usage, someone can make transactions easier anywhere and anytime. Digital wallet usage means there is no need to leave the house to make payments, such as buying food, paying bills, to making investments, all of which can be done using a digital wallet. Comparative analysis shows that there are differences between millennials and generation Z regarding the use of digital wallets.